FAQs
What services does Pure Ease offer?
We provide professional laundry pickup and delivery services, including washing, drying, folding, and specialized care for delicate fabrics. We also offer sneaker and Ugg cleaning services to ensure your footwear looks as good as new.
How does the pickup and delivery process work?
Simply schedule a pickup through our website. We’ll collect your laundry at the agreed time, and after it’s cleaned and folded, we’ll deliver it back to you.
What areas do you service?
We offer our laundry services in Westchester and New York City, ensuring quick and reliable service in both areas.
What is the turnaround time for laundry services?
Typically, we return your clean laundry within 24-48 hours, but express services are also available for faster turnaround.
How much do your services cost?
Our pricing is based on the weight of your laundry or the type of service. We require a minimum of 30 lbs per order for our laundry services. You can view a detailed price list on our website or contact us for a custom quote.
Do you handle special requests, like stain removal?
Yes, we take special care of delicate items and can provide stain removal services. Please inform us of any special instructions when booking your service.
Is there a minimum order for pickup and delivery?
Yes, there is a minimum of 30 lbs per order for laundry pickup and delivery.
How do I pay for the service?
We accept all major credit and debit cards, and payments are processed securely online after the service is completed.